Refunds

Short version: ask, and if you haven't had the use of it, you get it back.

Last updated 8 September 2026

Cancelling

Cancel from your billing page at any time. Cancelling stops the next charge; your access continues to the end of the period you have already paid for, because you paid for it.

Asking for a refund

If you were charged for a period you have not used — a renewal you meant to cancel, a duplicate charge, a subscription opened by mistake — write to hello@slidequest.app within 14 days of the charge and we will refund it.

If something in the product did not work as this site says it does, say so and we will refund the period it affected, whether or not 14 days have passed.

How refunds are paid

Refunds go back through PayMongo to the method that was charged. PayMongo's own processing time applies — usually a few working days, longer for some banks and e-wallets.

Free games

The free games cost nothing and there is nothing to refund. Games you have saved to a device keep working there.